Return Policy
 
We stand behind our products and guarantee your satisfaction. All items are guaranteed to be free of defects. Please inspect all items upon receipt before using to ensure that they are free of defects. If you receive an item, and the package appears damaged upon its arrival, 
DO NOT OPEN IT.

Contact Sunnyday Enterprises customer service immediately.  Shortage and damaged claims must be reported and an RMA requested within 5 days of receipt of the merchandise.

RETURN MERCHANDISE AUTHORIZATION REQUEST FORM BELOW.

PLEASE FILL OUT FORM AS COMPLETE AS POSSIBLE. Contact us if you have any questions.

First thing, please report the damage to the shipping company. Defective or damaged merchandise may be returned. Merchandise will be replaced with a new product within 5 to 10 days of the receipt of your product (depending on stock availability). Please return the item in original packaging and condition within 10 days, accompanied by a copy of original receipt and label the package "Customer Returns" with the RMA number written on the outside. We cannot accept returns of items that have been used.
  • Your order number(s) must match our documentation and records regarding the issue.
  • Refunds are processed in the same form as original payment use for purchase.
  • All returns MUST be pre-authorized by email RMA or phone (Return Merchandise Authorization number must be included with returned shipment).
  • Shipping charges will not be refunded unless item is defective or return is a result of an error on our part.
  • No return shipping COD charges accepted.
  • A 15% restocking charge, in addition to shipping charges, will be added to all refused orders.
  • Please note that you must comply with the above instructions to receive a refund or exchange.

To request a return merchandise authorization "RMA" complete form below and email asap:

Thank you, Sunnyday Enterprises

Or contact us at:
Sunnyday Enterprises
554 Park Ave.
Tyrone, PA 16686
Toll Free: 866-900-7335
Phone: 814-686-0144
Fax: 814-486-1749
sales@sunnydayenterprises.com
RETURN AUTHORIZATION REQUEST
You must include the RA# with return shipment
Complete instructions will accompany your Return Authorization
* Customer Name:
* Address:
* City:
*State:
* Zip:
* Phone:
* Product Name:
* Product Catalog Number:
* Date Product Ordered:
* Date Product Received:
* REASON FOR RETURN/COMMENTS
WE WILL RESPOND TO YOUR REQUEST WITHIN 24/48 HOURS
Items with * must be filled out
* Email Address:
Fax:
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Return Merchandise Authorization Form
Honesty & Integrity
We Accept the above
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